Anonymous participant I mean I don’t care those mocking comments. It is a situation of common sense and what is reasonable way to build process. Of course the authorities have all their means to setup their system that make things easier or hard. Those who love this kind of process will eventually got bite. Karma it is.
Anonymous participant the reject email explicitly said I should follow the exact “ punctuation mark”. In my case there is only a “-“ in my name. So I assume they refer to this “-“. So much for the interpretation for what is it all about. Sounds like a need for a philosophy or linguistic class for me to work out this :-)
FYI. There is nothing call "family name" on my passport that corresponding to the field on the webform. And there is also nothing call "first name" or "middle name" on my passport. Some culture name that as Surname and Given Name. That is what I mean formating difference.
that is exactly my case. There is no document explaining how to format correctly when entering our name which is not western format originally. I just trust the auto machine readable format on their website app when I upload my passport and they reject what was read by their web app……
obviously is not miss spelling. There is a lot of names on different culture that are represented different in English. Sur name, family name and first name order differently jn different cultures. Also a hyphen or a comma and a space can show up differently in different documents. My case is not miss spelling but formatting difference.