So after getting an account yesterday, the bank teller (new girl) F-ed up. I gave her the residence certificate and said one was for banking and the other was drivers license. After perusing it, she picked the drivers license one to submit. I should have used Google translate to make sure. My wife was occupied, and so things happen. I received a call this morning that I almost didn't pick up. It was the teller and she wanted to talk with my wife. Initially she wanted us to get to khon kaen immediately, not today, my nephew was busy elsewhere. My brother went to the Orbitor and made a few copies of the correct certificate. I signed one and became one of her contacts on Line. I sent a picture of the copy to kind of cover her ass, then went to an overnight service to send her the actual copy for tomorrow. I sent her tracking and she was happy. Hopefully it goes well and I can start putting money into the account. I did a small test this morning with wise, instantly in the account. I played around and if I keep it under 500k, it should be within seconds. If I go for the whole 800k, it will be a week. Fingers crossed 🤞

I’m Currently a WP holder for 1 year now and my Bangkok Bank account got frozen. They are requiring a Certified copy of your U.S. passport endorsed by the embassy. My suggestion don’t use Bangkok Bank. No other bank has that requirement.

Multiple accounts with Bangkok Bank

I have BB accounts both in Chiangmai and Pattaya.

On Saturday morning, I received a phone call from a lady at the Pattaya branch, asking me to come in on Monday and show my one year lease.

I don’t have a lease as I’m currently traveling and staying at hotels.

So on Tuesday morning I find both my accounts frozen.

I didn’t think that one branch could freeze an account at another branch.

Anyone has been in this situation?

What happens if I open a new BB account where I am currently staying, could they unfreeze my accounts?

Bank of Ayudhaya i have tried to pay someone in five different ways to an account there over the last 10 days and even when the payee has presented the reference numbers and copies of the payments they have been sent to the bank have still denied they have receiving them. Wise,Revolut Remitly and WU returned as wrong details "they are correct and confirmed" direct bank transfer they deny they have received even though i have proof they have. The account being paid into has been confirmed as working and unrestricted by the bank itself. Total insanity.

Poll - Bangkok Bank. If your account was frozen. From when you visited the bank and provided your paperwork (what date)- date to when it was resolved. I provided my paperwork sept 4th. As of today no contact or updates.

My non o visa is on the 65000b method paid into Bangkok Bank I Can get the 12 monthly statement fron tha mbanking app but i have to provide a statement which the bank will not supply What do I do

With the banking issues experienced by DTV holders, how many of you guys (that are eligible) are considering/have jumped over to a retirement visa?

A little off topic, I have a DTV and opened a bank account with Bangkok Bank back in September of 2024.

Like a lot of people yesterday my account was frozen/suspended.

Has anyone successfully unfrozen their account whilst on a DTV and if so what documents did you have to show.

Thank you in advance for your replies.

Just to share and rant. On 27 May 2025, i went to the Bangkok Bank branch where I opened my account to update my personal details, re-submit all the required documents/passport/Thai driver’s licence and re-signed the forms as before. Task completed.

On 16 July, Bangkok bank app got locked so I went to Central Rama9 to update my personal information with AIS then I went to the Bangkok Bank branch upstairs to update my personal details again with the AIS receipt for verification to unlock the app. Task completed. App was unlocked after 5pm same day.

Tonight I checked the Bangkok Bank app and saw this message to visit the branch where I opened my account within 30 days. AGAIN 🤦🏻‍♂️ I think Bangkok Bank doesn’t understand what is customer service and support. GOOD GRIEF 🙄

Is anyone having problems transferring money to kasikorn bank this week. I send money there regularly using wise but for some reason this time the bank says it hasn't arrived although I had confirmation it had from wise