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How can I unfreeze a Bangkok Bank account while on a DTV visa?

Aug 20, 2025
3 days ago
Jerry ********
ORIGINAL POSTER
A little off topic, I have a DTV and opened a bank account with Bangkok Bank back in September of 2024.

Like a lot of people yesterday my account was frozen/suspended.

Has anyone successfully unfrozen their account whilst on a DTV and if so what documents did you have to show.

Thank you in advance for your replies.
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TLDR : Answer Summary
The poster, who opened a bank account with Bangkok Bank on a DTV visa, has experienced their account being frozen. They seek advice on how to successfully unfreeze the account, asking for documentation that may be required for this process. Comments from the community provide insights, with some individuals successfully unfrozen their accounts by presenting their new visa and passport stamps. There is also a discussion on the relationships between visa status and banking policies, particularly the implications for foreign nationals holding accounts in Thailand.
DTV VISA RESOURCES / SERVICES
رسلان ***********
You must have your own condo or be married to a Thai. If you are a tourist on DTV visa, why do you need a Thai bank account? Use cards from your home country's bank. Many Mastercard Platinum cards offer free cash withdrawals from ATMs worldwide.
Mark ********
Where did you open the account?
Jerry ********
ORIGINAL POSTER
@Mark *******
Central Pattaya, but I'm not sure of the relevance of where the account was opened. Unless the bank scrutinise accounts more in tourist areas!
Jef ********
@Jerry *******
no Jerry , it’s important because of the massive fraud of your particular branch ( mine also) they literally sacked a branch manager a few months back because of the “fraudulent” bank accounts that were approved to be opened over the months leading up to it
Jerry ********
ORIGINAL POSTER
@Jef *******
ah! I always knew this branch took back handers from agents to allow the opening of accounts. Thank you 🙏
ScenicPer*********
Account was opened with DTV. Even though it was opened, DTV is not allowed.
James ********
ScenicPersimmon526 when was your account opened?
Anonymous ******************
Yes, had a success unfreezing an account at Bangkok Bank after transferring to DTV visa.

As it has always been with opening accounts, depends on the branch, the way you are dressed and the impression you make talking to the bank officer.

Documents shown were a new visa and stamps in passport, that is it.

Our particular case is Bangkok Bank branch at Emquartier.
Anonymous ******************
Anonymous participant 686 Are you talking about recent unblocking or months ago unblocking? It seems these are two different events.
Pui *****
Anonymous participant 686 unblocked the first time months ago, or unblocked since so many people got reblocked again yesterday?
Jerry ********
ORIGINAL POSTER
Anonymous participant 686 that gives me some hope, currently "up country" so unable to visit the branch where I opened the account as instructed in the bank's communication. Thank you
Dror *********
No idea whatbyour saying account woth kasikorn for about 3 years opened on boi switched to DTV since 1 august nothing happened even been to the branch before not long they dont care you switched visa
Dror *********
@Jef *******
i also got you reported for putting my photos on fb groups good day
Jef ********
@Dror ********
chrome dome , all the sun is getting to you plz wear a hat 🎩
Pui *****
@Dror ********
where have you been? There are literally hundreds of posts in the last day about people who just got this issue in all the Thailand groups. There's literally a post every few minutes between all the Thai visa and Expat groups.
Dror *********
@Pui ****
then its probably opened on dtv from the start since i had nothing
Pui *****
@Dror ********
nope, happened yesterday to a friend who opened it on a tourist visa and is still only on tourist visas. Also many posts reporting the same.
Dror *********
@Pui ****
have to see with others i opened it on a boi work permit in december 2023

Switched 1st august to dtv
Pui *****
@Dror ********
so they likely have no idea you switched visas so you pass their system review already.
Dror *********
@Pui ****
yes i even went to make bio photo as well they didnt care

Thats what im saying only accounts opened with dtv or TR visas seem to have problems
Pui *****
@Dror ********
wait till the next time you need to show your passport to do something at the bank that requires them copying it, like getting a new debit card or making a change to your account or opening a fixed deposit. That's when you will likely have the problem when they flip to copy your current entry stamp which will show you entered on DTV.
Dror *********
@Pui ****
+ in 3 years i have been to the branch once to open account and last week was the second time since than i dont go every wednsday tonthe bank nor i do new debits i have 3 + i got 2 accounts with kasi one bkk one in ubon nothing happens they dont care its a fact
Pui *****
@Dror ********
it will obviously catch up with you at some point where you need to go into the branch. It might be when your ATM card expires and you need a new one, for example. This just happened yesterday so you can't say they don't care because they didn't a month ago.
Dror *********
@Pui ****
i was at the branch last week not before a month. Yea we will talk when my debit expires 2031 lol

Got bangkok bank in wife name as well debit with me so no problem
Pui *****
@Dror ********
I just said a month ago as an example. What don't you understand from all the posts that this just happened to so many people yesterday? Fine, you would have had no problem at the bank 2 days ago, but tomorrow, you would if you had any interaction at the bank branch that requires them needing your passport to copy. Why is that so hard for you to understand? It's not all about you, now is it? The point is that this is a huge problem right now for many people, and you dismissed it as not an issue just because you are getting away with it for now, then claimed the bank doesn't care when you switch visas, when the fact is that they do, and they just don't know about you yet.
Dror *********
@Pui ****
no they did copy my passport what do you not understand? I didnt dismiss anything i said it happens to people who opened accounts on TR or dtv
Dror *********
@Pui ****
they did that already last week for asking to up the limit on my debit and app itaelf as well as updating a bio photo and they did copy other pages nothing happened
Jef ********
@Dror ********
yeah go update your bank with your DTV visa and see what happens 😆 the bank only had the information you give to them.
Dror *********
@Jef *******
What a stupid pitiful comment

OP didnt say he told them he switched.

I wouldnt tell them because its stupid what is your point?

The point is they dont actively looking to see if you changed a visa or not i was in the branch i updated auto bio photo only looked front passport other things they didnt care
Jef ********
@Dror ********
OP says , he got a bank account on a DTV, and now it’s frozen end of story 🛑🥹🥳
Dror *********
@Jef *******
"i have a bank account"

"Im on dtv"

In no stage was it mentioned they opened his bank account on dtv and im sure if we ask him it wasn't on dtv
Jef ********
@Dror ********
hahaha does it say he switched ? I opened 2 bank accounts on a DTV.

He said that he opened his accounts in September last year , I would nearly put my next months salary on it that he opened it in Pattaya on a DTV 🫶🏽
Jef ********
@Dror ********
your comment has nothing to do with the OP
Jef ********
Unless you’re married to a Thai or have a condo i am 99.99% your account will be closed 👌
Jef ********
Anonymous participant 907 💯
Jef ********
But if I was you , to prepare. Have a condo lease printed , letter from your landlord, water bills in your name , electric bill. All your DTV application documents. Print out from your phone company ( verifying your name/ number/ passport) Thai driving license ( to show that you are committed in Thailand )
Jef ********
If you go in with just your passport you won’t look as desirable as someone who has all there documents. Also dress appropriately no flip flops