and your information was already in their system. Now they need facial recognition scan of your face and many more documents to open an account without history with that bank.
They didn’t port any of the TM30 data and that was updated in December. Did mine last month and many people were also there with the same story. Online was rejected but nothing extra was requested to complete in office. Like you say they had to manually input something to make it all work again online.
you still have to approve any medicines or procedures no matter your insurance status. Taking your experience from some other country and applying it here is part of your experience. As I stated unless you are unconscious then all procedures and medications have to get your approval. If unconscious then they will stabilize first. You feel like that was a bad experience because you compare it to what YOU expected and not what the hospital procedures are here.
the hospitals get your ok on the price of procedures and medicines for your own benefit so you can approve up front. They don’t provide those items to scam you. There is no surprise billing with the clinics and hospitals because you see everything and approve everything before it happens. Unless you are unconscious then they provide care to stabilize.
does your current phone not support dual sim ? Get an ESIM here in Thailand and you can turn on and off your UK sim as needed to run local data at much cheaper rate.