I wàs with Tick. Plane was delayed 4 hours so missed connecting flight and had to use Singapore Airlines from Melb to Thailand. Never reimbursed me the $2400 the flight cost me. Gave them the flick and will never pay insurance again. Waste of money.
Don't be a smartass and respect the Thai people, you'll have a great time. Remember sa wah Di Karp and kob khun Karp. Greeting and thank you and they respect that. Enjoy yourself it's a great place.