- From what I have seen, if one applies while they have a valid visa already, their DTV application will be canceled. Since the e-visa system is used by all embassies, they all will see that you have the METV.
since you now have a METV, you can’t apply until that expires. DTV requirements change frequently. Suggest waiting until you can apply again to explore issues
I believe the Indonesia Stay Permit is the KITAS, it is like a residency stamp for non-Indonesians living in Indonesia. I know that there is a small list of nationalities that can only apply in Indonesia, if they are residing there (most countries can apply on a tourist visa though). What is your nationality?
clearly this guy doesn’t know anything. It would most likely not work. Culturally, “saving face” is important. Going up to an official and directly telling them it is their fault is asking for problems. If you are even able to get in contact with them, you need to do it in a much more humble manner. Apologize, highlight how the tech must have made an error, as the email with the invite never came through, etc.