Ask question
This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

personal information error

Showing 2 questions

This page displays all the results for the personal information error tag, sorted by the most recent activity. There are a total of 2 questions that have been tagged with personal information error. Explore the questions to find discussions and information relevant to this topic.
Oct 21, 2025
6 months ago
Moshe *******
ORIGINAL POSTER
Hi. A friend applied for a visa in Hanoi. The visa was canceled. "Wrong personal info"

How can I tell where there was a mistake? There was no error in the passport details. Is there a phone number or email I can check? Thanks
12 comments
Apr 29, 2025
a year ago
莎拉**
ORIGINAL POSTER
HIi,

I applied for the Thailand DTV visa through the official website in Taiwan. The application fee has already been paid, but my visa application was cancelled with the reason:

"Your visa application has been cancelled. Wrong Personal Info: name does not match with passport (middle name)."

However, I’ve double-checked and there doesn’t seem to be any issue with my name.

Does anyone know how I can appeal this? Any help would be appreciated!
9 comments
Page 1 of 1
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.