Unanswereda year ago

How can I appeal my cancelled Thailand DTV visa application due to personal info mismatch?

Thailand DTV visa visa application cancelled visa appeal process personal information error passport details

莎拉**

asked Apr 29, 2025

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HIi, 

I applied for the Thailand DTV visa through the official website in Taiwan. The application fee has already been paid, but my visa application was cancelled with the reason: 

"Your visa application has been cancelled. Wrong Personal Info: name does not match with passport (middle name)." 

However, I’ve double-checked and there doesn’t seem to be any issue with my name.

Does anyone know how I can appeal this? Any help would be appreciated!

Summary so far

The user's Thailand DTV visa application was cancelled due to a personal information mismatch with their passport. Despite the user's belief that the name is correct, they are seeking advice on how to appeal the decision. Community comments highlight that there is typically no appeal process for such cancellations and emphasize the importance of matching names as specified in the machine-readable section of the passport. Some users suggest reapplying and possibly using an agency to assist.

9 repliesnewest first

Click comment and we will ask for your email, then OTP, then name.

Winston ************

Haha people don't even read the terms and conditions of the e-visa website. No where do they mention an "appeal" process for rejected or cancelled applications.

a year ago

Muay *************

@Winston ***********

a year ago

Anonymous ******************

Consider your money burn. When they scan your passport, they can look at the details inside.

a year ago

Henrik *****

Most Embassies strongly emphasize that error in the personal data from the passport, will lead to rejection, and can not be changed neither by you or the Embassy.

You need to write it excactly as in the machine readable field, at the bottom of the picturepage in the passport.

a year ago

莎拉**

@Henrik ****

Thank you so much. I decide to correct the name and re-applied again by myself.

Do you possibly have any other suggestions? that may give me a better chance not to be rejected 2nd time? Thank you so much.

a year ago

Anonymous ******************

I had the exact same issue in the exact same embassy. I just reapplied from another embassy using an agency this time

a year ago

John *******

Unfortunately you can’t appeal. What did you write as your middle name? I assume you don’t have one, but have two first names.

a year ago

Paul *******

@John ******

That's the same thing

a year ago

John *******

@Paul ******

- There was a post recently where a Chinese individual (not sure if Chinese national) listed one of their first names under first name and their second first name under middle name and the embassy rejected it, saying as a Chinese person, they have two first names and no middle name. Even in western countries one can have more than 1 first name. For example, I have a relative with first name Marry Ann but she then has a separate middle name. Unlike my passport which only shows given name and surname, the application asks for first name, middle name and family name all separate

a year ago