Because out of my 10 days quarantine SIX days were off. 4 days weekends and 2 days CNY. Two days trying to get to them and finally they pick the phone and tell me to ask the hotel to call them and I do . The hotel wasted the other two trying to get to them. The waiting time is fucking ridiculous
Absolutely. I was lead on this whole thing out of ignorance of what the hell is going on in this country. Looking back now the right thing was not to go to this place and insist to stay in my hotel or book another place where I self quarantine. And as far the police getting involved they do NOT want this to happen more than I wanted. I straight up told them to call the police yet they didn't, I was talking loudly and making sure everyone in the hotel reception hear that they're scamming me and giving me triple the price. They felt relived after this was settled. You can definitely do a lot of trouble to them.
The staff in both the hotel I tested positive in and the hotel I was transformed to assured me that insurance will pay. That's the only reason I accepted to go to this place. Reading the policy isn't very helpful for very specific cases it's just confusing. I tried to call them before I check in this hotel but thier call center waiting time is forever so didn't make it through
There's a term here "hospitel" with e not hospital. That's supposed to be a government approved hotel for quarantine and a doctor can help if you need. That's where I was
Update: Called the insurance company and let them talk with the hospitel staff. Did everything I can to get them to pay but they refused as they only cover hospital quarantine.
At this point I had no choice but to pay. I told them I'll only pay the fair price as they are giving me almost triple thier price in Agoda.
They start negotiating and tell me stuff like this's a quarantine room and not a normal room, we leave it for 3 days after you leave without renting it, we pay the government!!
I insist on paying the fair price, they threaten to call the police and I say go ahead. They didn't call it tho and came back to negotiate again.
At the end I paid the fair price plus 200 usd. I believe I I could have saved those 200 but I was so sick of this BS after 3 hours arguing with the insurance company and the hospitel staff and it's not a big deal after all.
That's the catch. There's nothing such as "voluntary" or "home" quarantine for tourists. You'll be sent to a designated overpriced hotel where you get money grabbed.
Thinking about it now... The whole thing is a money grab including the on arrival test.