yes good luck. Hope your consulate there has some capable folks. It is a total chaos because of slow adaptation to the stampless visa and TP, 1 day quarantine and STV schemes. All brand new and consulates got caught unprepared.
Los Angeles Consulate visa system is down last 2 days. They ask people waiting for visa to reschedule their flights. This is what's happening right now
yes, you can't reach out to them.. Only they can reach to you.. if they want. That is how thai consulates work in the US at the moment. Some strange folks will tell here they just spoke with a person at the consulate.. all lies. No one can reach to a live person at a US consulate on the West cost. Your only option is to email, and hope they will respond. I email twice a day these days and tomorrow I will email 3 times.
Give yourself at least 1 month. I had a horrible experience. So many glitches still exist due to slow adaptation of the new systems. A few days ago the thai consulate told me their visa site is down so they can't check my status.
I had great experience with female officers at the local immigration offices, they work nice. However, at the airport I heard many people were scolded by female officers. In my case my 60 page US passport had many thai immigration stamps and visas in the past 5 years. But only one land crossing and 1 tourist visa in that year. I came for visa exempt entry. She scolded me for too many thai visa on my passport and called a senior guy. He was kind and sorted out the issue and I entered.