you carry on asking for advice after giving wrong info. Up to you. It's funny how so many guys prefer to use incorrect wording and defend it so angrily. 🤷
laugh at people using correct terminology so mistakes aren't made? Very strange attitude. But if being wrong and misleading people pleases you, that's your choice.
not "hung up" on it. It makes a difference to accurate advice to say if you have a visa, NO visa, or are on a passport that receives visa on arrival of 15 days. You may prefer using the wrong words, that's up to you. No need to get angry and defensive.
you need to look more closely at the application form instead of just assuming it's all because of one black woman employee. They've said insufficient information, so increase the information given.