Ask question
This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

What are the common issues faced by users of Wise (TransferWise) when transferring money to Thailand?

Aug 1, 2021
5 years ago
Lynnette *******
ORIGINAL POSTER
Anyone else having issues with Wise ( transferwise)? I always use them with no issue. Tried 4 times to transfer money yesterday and it just fails. Phoned my bank, they said try again, but still fails.
2,350
views
32
all likes
22
replies
17
users
TLDR : Answer Summary
Many users are experiencing issues with Wise (TransferWise) when attempting to transfer money to Thailand. Common problems include transaction failures, additional verification requirements, and the timing of transfers during weekends or holidays. Several commenters reported that their banks sometimes block transactions or that the Wise app may require updates or reinstalls. Some noted that recent increased checks for money laundering may also be contributing to these issues. Others shared positive experiences, emphasizing that most transfers can be completed without problems under normal circumstances.
Kent *********
I sent from my bank in the states over this weekend, bank to bank and it arrived in about 24hrs. I’ve never had an issue with transfer wise/wise
Like
Reply
Mick ********
welcome to my world. they can never give a straight answer on why transactions dont go thru. Blame it on my bank. my bank says nope, no problem here. One thing i did work out tho, is certain countries they flag and if account is newly opened.
Like
Reply
Lynnette *******
ORIGINAL POSTER
@Mick *******
I've used them for several years. Did a transfer on 14th June too. Same bank too. Yesterday and today the bank blocked the transactions and now after 2 days of calls and attempts, I'm back to square one.
Like
Reply
Mick ********
@Lynnette ******
i gave up. last attempt to set up a multi currency wallet, they wanted it wired, $20 from my bank plus their $5 fee. to transfer $20. wtf.
Like
Reply
Lynnette *******
ORIGINAL POSTER
@Mick *******
I've just transferred £100 to test it. No problem. But larger amounts no.
Like
Reply
Reply to
Lynnette *******
Reply
Lynnette *******
ORIGINAL POSTER
I tried using Internet banking to Wise and that got blocked too.
Like
Reply
Lynnette *******
ORIGINAL POSTER
I've tried a small amount but from building society bank, that was ok. But after several phone calls, over 2 days, to lloyds amounting to over 4 hours on phone, I've hit a brick wall.
Like
Reply
Michael *******
Always slow at weekend 👍
Like
Reply
Frank ******
Yes just used had to verify bank again and sign in
Like
Reply
Edna *******
I did successfully last Wednesday from the US to Thailand and received Friday. I had planned on using it again today on Sunday. Perhaps I’ll wait a day or two?
Like
Reply
Paul ********
Weekends are slow, Monday morning 09:00 AM German time the money comes through.
Like
Reply
Nigel *********
I didn't have any issues last week end. From uk
Like
Reply
James ********
I have enquired, And it seems there are a lot more checks for money laundering!!
Like
Reply
James ********
Thai holiday Again!
Like
Reply
Mike ********
Last Friday went to transfer
*****
bht,uk/Th and did all the usual stuff, checked email confirmation came up and then disappears ! No signs of transfer on wise either, didn’t have option to cancel transfer either, so did it again 2nd time and goes through no probs,. Checks email again and confirms 2 nd transfer, checks wise transfers sent and it now shows 2 transfers for
*****
bht at slightly different exchange rates,. and still no email confirmation of the 1st supposed transfer,. Never had an issue before, and it isn’t a major issue but could have been if I was sending to a new recipient,.
Like
Reply
Dieter *******
@Mike *******
I use Wise regularly perhaps twice a month….I have not had a problem ….however I found that their website for transfers is not very user friendly and clear enough, and it is quite easy to double up on a transfer accidentally’cause it doesn’t make it clear enough that your first transfer was successful…I’ve also transferred twice …..I’ve pointed this out to them …but they’re not listening
Like
Reply
Reply to
Dieter *******
Reply
Pikey *********
Remove the app and reinstall
Like
Reply
Ken *******
Have you looked to see if the app on your device needs an update?
Like
Reply
Roland ****
Mafe a transfer today....

Almost immediate.. No problems.. ☺️
Like
Reply
Mike *******
I have had this before the Thai Bank I was transferring to was down next day worked fine
Like
Reply
Andy *********
Just transferred 5 mins ago - arrives tomorrow
Like
Reply
Jean ****************
Sometimes your bank or Thai bank do not accept wise.Look if "freeze" is activated.If so,unfreeze and try again
Like
Reply
Reply to
Jean ****************
Reply
Thai Visa Advice and Everything Else
... members · 60% approval rate
The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.
Join the Group
Thai Visa Advice and Everything Else
View the Conversation
Thai Visa Advice and Everything Else
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.