@Reinhard *******
They are not stealing your money. No one has lost any money and if they did, it would be a case for the police. They are simply freezing the account until the holder meets the right criteria. Yes, it is annoying, but there have been so many "mule" accounts and other frauds. I have 3 bank accounts I Thailand and all 3 " reminded" me of the rules about telephone number and bank account being in the same name. I went with proof of this and 5 minutes in each place, everything was corrected. I had a bank account " frozen " in a European country where I lived and worked for 25 years, and have 2 children there. It was frozen because I didn't live there anymore. A simple call to the bank and they told me to transfer all the money to Thailand even though I travel to that country 3 or 4 times a year to visit my kids. Yes, it's annoying, but these rules exist because there are so many people who abuse the system. Btw, we still don't know why the OP's account is frozen.