Problem is that once again they have acted in a gung ho way! Obviously the office receiving the applications just cannot cope. People have cancelled their flights and lost money due to the ridiculous time taken to review a few documents. We could have just displayed them at the airport when checking in as they ask to see the whole bloody lot again anyway!
I travelled back and forward on COE and found every time I had both stages complete inside 2 hours from submission. This apparently easy version has no moved into day 3!