i emailed the hotel directly but it was through agodas communication interface, I use Agoda quite a bit but for my ASQ when I come back I’ll do it directly again. Or hopefully quarantine will just be lifted.
I’ve used Agoda and I’ve had to change hotel bookings. When you’re at the airport and trying to shift everything and use Agoda’s in house communication I would take calling the hotel directly every single time.
if there’s a choice between talking to the hotel and then replying to me, or talking to Agoda who talks to the hotel then talks to me again I’ll take the route with one less middleman.
yes, and while it’s thailand so who knows it’s likely to stay in effect until quarantine is lifted or some method for border runs is reinstated. I’m planning on going for 5 months next month and this is my plan as well.