there are agents in Pattaya, that do the initial non O visa and the 12 month retirement visa extension, for between ฿25k - ฿30k and the renewal every year is between ฿13k - ฿15k it's extra if you need a bank account opened.
I have edited my comment just for you, so you can understand it, obviously it should have said "virtually" but it actually said "vertically" not "vetically" at least get it right, if you are going to pull someone up 🤷😂😂😉
some retired people have a good pension coming in, that is more than enough to live a comfortable life in Thailand, and many also have savings, but it is in investments, and giving them a decent return, so they don't have the ฿800k to sit in a Thai bank earning virtually zero interest. 🤷🙆🤦
I think it's better for you just to continue with the retirement visa, the DTV also has a ฿500k financial requirement, and you would need to pay for a soft power course, such as muay Thai or cooking classes, and every 180 days you would need to leave the country, or do an 180 day extension which is not easy to do, and can only do it once, I personally don't think the DTV is worth the hassle if you can do the retirement visa, the DTV is apparently becoming more and more under scrutiny.
if you're talking about the retirement visa, it has always been ฿800k, marriage or dependant visa is ฿400k, DTV visa is ฿500k, have a look at the Embassy website of you're home country, there is lots of information on there.
are you using the app?? If so try checking if there are any pending app updates, for the peoples pension app, after that try turning your phone off and on again, to re-boot your phone, it seems there is a website, have you tried logging in on the website??