They freeze it. You go into the branch that you opened account at, produce all documents required. They tell you that your account will be ok again in 7 days time. It will still be locked. You go back into the same branch. They will close your account infront of you and hand you your balance/cash. DTV is a problem. No other bank will touch you because of the DTV.
Im interested in this topic and must clarify. Is the reason you have a truemoney account, is to have the ability to pay with 'scan'? As a back up maybe?