I don't have an account with them. You always have to use Google translate, this is Thailand. If it rejected your 30k request you have to increase your daily limit from your bank. If you can get a Charles Schwab account they give you back the ATM fees each month, that's what I use.
You domt need employment or income if you do the "soft power" and go for Muay Thai or Thai cooking courses. Fight EVO360 Thailand - Thepprasit Boxing Stadium in pattaya, 20k bht for 6 months course abd has all the paperwork and knowledge to make the application easy.