Yeah, it's totally unbelievable. If we're talking about an extension based on retirement, the paperwork is exactly same every year. When I've done my extension I go to Kodak Express and take copies for 1 year ahead, everything I need. Then I can put together a set of copies for immigration when I need it. In 30 seconds. It might be a 90 days report or next extension.
Yes, really. If we're not talking about an advice face to face. Even if you meet every requirement they will charge you for putting together a pile of documents for immigration.