They tried the same thing with me. Like everybody else says, you just need to go around to a lot of different banks and one will let you open an account. It’s really frustrating.

LIke other people said, I got notification around day 8 to upload the photo of the test. I had to go into the app and look at the notification tab and there was a link to upload the photo. It actually asked for the "day 7 covid rt-pcr test" so it looks like they haven't really updated the app for the newer rules.

Thanks, that makes sense. I'll see what happens.

OK, thanks. There really isn't any place on the app to upload anything. I'll just take the picture and send it to the hotel. Thanks.

That's what I thought, but there isn't any place on the app to upload anything.

I know how to take the test. My question is what then? Some people say you need to upload a photo of the results but I don't know where to do that?

The same thing happened to me and it was really frustrating. I finally gave up emailing and called them during their office hours. They still messed everything up and I had to call them multiple times to get everything correct. It finally worked but it was a hassle. It wasn't with Grande Centre Point Terminal 21 which does seem to be pretty good. A friend booked them through Agoda and they responded right after for more information to issue the confirmation letter.

Thanks so much, that's kind of what I thought but I wasn't sure. I actually spent most of late in Thailand and then came back to get my vaccine. I'm now ready to go back but I haven't really been paying attention to requirements because they seem to change every week. Thanks for your help.

@Chris ******

Thanks, that’s what I figured, I just wanted to confirm.

If you are American, you can also try to go the local sheriff's office for you county and just fill out a form and get a letter back stating that you don't have any criminal history. I'm not sure if always works, but it worked for me.