Stuff like this makes me think thrice about even applying for a DSTV! I mean, you lose the money, for what? So they are IMMUNE to any consequences of making mistakes on THEIR side? It's ridiculous!
Luck of the draw - I think you got the same b****h that called a super on me as well, now I also am marked, No visa, no entry. BTW, I was flying in from Singapore, 3rd trip ever, after being away for almost 6 months! Ok, so they don't want me to spend my money there? Fine by me! Am enjoying Malaysia and Vietnam instead!