The last time I got a new phone I had the same problem, with BKK Bank, and went to the branch but they quickly walked me outside to the ATM and showed me how to do it on my own (though I forget how). So you can probably do it at the ATM.

@Yasmin **********

oh ok, since I get emails for every transaction I get used to deleting all of their emails, well archiving them, so perhaps it’s there, thanks!

@Jordan ****

I’m not sure where I’d find that, so perhaps you could tell me if it’s BKK bank that you looked up :)

@Jordan ****

can you share where you found this information?

My Girlfriend opened her account on an education, visa, and I opened my account on a tourist visa, but then later switch to an elite visa. I’m sure I can sort mine out, because the elite Visa team actually helps you get a bank account open, so I can feel confident that’s going to have no problem, even though it’s technically a tourist visa, but I’m worried about my girlfriend.

I want to make sure that she’s OK on the education visa, because we deposited ฿500,000 for her to have for six months in the account to help her getting the DTV next year. Obviously I don’t want the money frozen and inaccessible and some battle to get the money back, but it needs to be in the account for awhile to make the dtv app look better.

@Garrett **********

Thank you!

@London ****

I wonder if I can apply before I even leave Thailand lol

@London ****

I'm thinking more about the Thailand Pass app approval after uploading the documents. I'm worried they would see that the deductible is practically as much as the required insurance amount.

@London ****

Makes sense, I just want to make sure now so it isn't an issue later

@Charles *******

Thanks, Luma has issued me a single page document that clearly states Covid is covered. Plus I think the Thai officials reviewing will be familiar with Luma since it's one of the big health insurers here.

@James *******

Thank you, I will let him know to try for the proper visa first so he can have some extra time just in case