@Max **********

That’s diabolical Max! This is exactly the situation for which you purchase travel insurance (as you well know). I had similar, booked connecting flights with same airline on same booking. First flight cancelled and no other flights available to connect in time. Couldn’t change or cancel the second flight because of the terms and conditions of booking.

@John *********

My bank always immediately understood what I needed until the last occasion. They asked; ‘for Thai immigration?’.

@Nicholas *****

I did the same. Perhaps we weren’t ‘pinged’ for a manual check because onward flight was visible in the airlines booking system?

@Jody ******

Everyone has bad days! There is always friction between front desk and back office employees. The officer was probably ordered to refuse the OP’s DTV and didn’t want to. Assuming the gym in question wasn’t certified the OP wound him up by accusing him of previously granting DTV’s (when he shouldn’t) and now turning ‘awkward’ by refusing to issue his.

@Steve ******

Took me 4 years. Amphur already had all required information from our recent marriage. However, they insisted they needed another ‘original’ translated and certified copy of my passport etc. I wasn’t prepared to go to Bangkok again so gave up. By chance, my wife spoke to head of customer services at one of our local blood donor sessions. He told his staff to copy over the information they already had and I got my Yellow Book and Pink Card.

@Steve ******

I’d say you’re good to go Steve!

Does your birth certificate list the names and nationalities of your parents? In United Kingdom we have two forms; short form doesn’t and some Amphur’s won’t accept them.

@Judy ******

Top answer!

‘Manna from heaven’ for immigration offices. There will always be something else that you’ve forgotten but “don’t worry, we can help you with it so you don’t have to go away and come back again”.

Anonymous participant That’s exactly how it works in Government Departments.