@Bob *********
i opened my account legally last year but like many caught up in this have had account frozen until I present all the documentation that I presented on opening my account last year and had to present in June when I replaced my telephone. The closure happened without notice while I was in hospital. I've since been discharged but post surgery have mobility issues while I recover. I will be opening account elsewhere and changing bank Im not prepared to accept the treatment as a customer so I will vote with my feet