Just made today.

SCB: perfect service. Took less than 10 minutes.

Bangkok Bank: catastrophe. Two branches, still not completeted. Face recognition doesn't work. They suggested I should SHAVE my mustache. I have never in my life experienced something like this.

The story goes on tomorrow.

You need confirmation about the old passport, or if you have it, take with you.

Visa must be transferred to the new passport at immigration.