is there a secret to getting automated payments for things like phone, internet, TV, water, electricity?

even just being able to go online and pay bills from my banking app or internet banking would be an improvement.

I've had a Bangkok Bank account (with a working mobile banking app) since early 2020, but whenever I go to places like True to pay my phone/internet/tv bill and ask them if I can be set up to auto-pay or at least pay my bill from my online/phone banking, I feel like I'm asking them to invent a new form of banking based on blood letting!!?!?

why can I give the poor guy with no legs at my local market a few baht by scanning a QR code on his cup, but I can't pay my phone bill other than by going to a 7/11 with cash, or to a True service center??