They won't tell. I just put some travel money on there because the fees were lower but I ended up mostly using it at the atm. Then all of a sudden it was frozen and they won't tell me why or for how long. So I'm really happy that I had cash to use during this period. Otherwise I'd be fucked for real.
Wise froze my account. I'm lucky I had backup cash in other countries. I'll never use wise again. They still got like 850k baht frozen that I hope I'll get back soon enough.