@Ron ******

yes I think so. I added the medical certificate as a pdf. It doesn’t show anything on the actual screen like the jpeg files, but if you hit preview it does show up.

@Ron ******

so glad I started preparing application 2 weeks before I need it approved!

I just logged in again using my iPad as opposed my laptop. It appears you can indeed add PDF files (unless I’m going mad it really did say JPEG’s only earlier).

@Ron ******

worth a try... I have emailed them. Just waiting for a reply. 🤓

@Ron ******

yep think I will. I’ll post any answer I get.

@Ron ******

yes I managed to get all my individual files down to about 0.1 mb. The problem I’m having now is trying to get 12 or more pages (files) combined to 0.5 mb and being readable at the other end. It only allows one file to be uploaded per proof. So that’s fine for medical certificates etc as there is only one page. The financial proof, combined method on one page? I’m at a loss 🤪

@Ron ******

good idea, I scanned all my documents as PDF’s first. However I discovered only jpg accepted on website 😢

Tim Kretschmer The online system is not well designed at all. I can see many less computer literate pensioners being completely unable to use it. I’ve spent hours, scanning and resizing loads of documents so far. Then found you can’t actually add more than one file. So now I will be spending more hours combining, then resizing these merged files!

@Tim ***********

thanks that’s helpful 🤓

@Tod ********

🤫😜