David Maloney is spot on. I didn't supply enough information the first time and my girlfriend was knocked back. This time I submitted everything David did and the Visa was approved. It's all about ensuring you have a relationship and that your girlfriend is going back after the visit.
Sheridan, contrary to all the know-alls this site attracts I have just gone through a Thai Agent to get my girlfriend to Australia on a Tourist Visa (3mths). The first try that I did she was refused even though I did it on-line and supplying the requested documents. After going through the Agent I am supplying more documentation than the on-line site requested. I expect that her visa application will be approved and await notification. I spent
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bht which all the know-alls said was a waste of money. I am confident that she will get her visa.