thanks Robert but I'm using 2nd hand info here, so best pause this for now. I'm just booking him an onward flight to try to tick all boxes possible....
Thanks guys... He's been here 4 months and overstayed only due to glitches with getting a work permit... an agency had his passport. He has a kbank atm card but I'll make sure he also gets a bundle of cash in kl before leaving... :-)
strange to say I am incorrect when what I said is exactly what they did. Reissued and stamped retirement visa in my new passport with same dates as previous one.
I did it this morning in phuket town. If your landlord is not doing it for you, you must now also have a stamped power of attorney from them. Yes really!! Fortunately my landlady is lovely and works in phuket town... but for most people a real hassle