That's great. The London Embassy just said that the request for the photo was due to a problem their end. But they do want an eticket. Norsk do not offer them so I've had to cancel that ticket and am trying to rebook with a main carrier like BA or something - they won't accept screenshots. This has been the worst application I've made in over a decade!
Other request documents: - Kindly upload your E-ticket (from UK/Ireland/UK territories to Thailand) downloaded directly from the airline's official website. Tickets from agency websites or screenshots will not be accepted.