Anyone have the same bank issue as me?

I had my bank account frozen on August 19th went in on the 20th after driving 600km and gave them all the info they asked for. I gave them my non o retirement visa, my two thai drivers licenses my tm30 with my gfs home address and her house book and Id (she was with me) since I live with her. I asked if they needed a lease or anything since I don't pay rent I built the home. They said no I had just renewed my visa 5 days earlier and that's good enough. I went the next friday and the friday after that looking for updates. I gave them an immigration residency certificate on the 5th of September just in case. I called again few days ago and now they want a lease. I explained I built the home im in and don't pay rent. They said they knew just make up a lease for the place you are at now. Im sure I must have misunderstood. Has anyone gotten themselves unfrozen without owning a condo or having a lease? Name of bank left out and of course this is all hypothetical.