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biographic information

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This page displays all the results for the Biographic Information tag, sorted by the most recent activity. There are a total of 1 questions that have been tagged with Biographic Information. Explore the questions to find discussions and information relevant to this topic.
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Why can't my passport scan be processed for the DTV application?
Aug 6, 2025
3 days ago
Anonymous *************
ORIGINAL POSTER
Hi everyone,

Has anyone encountered this message when applying for the DTV after uploading their passport scan?

“Biodata page of travel document – We are unable to retrieve data from the MRZ. Please enter your travel document’s biographic information manually.”

Does this mean my passport scan isn’t clear enough? I used a scanner, and it looks clear to me and has high definition even after zooming in so I wonder why it couldn’t read the information from it 🙏🏻
DTV ApplicationPassport ScanningVisa Application IssuesThailand Visa ProcessBiographic InformationMachine Readable Zone (MRZ)Expats in Thailand
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