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Why can't my passport scan be processed for the DTV application?
Aug 6, 2025
3 days ago
Anonymous *************
ORIGINAL POSTERTLDR : Answer Summary
Users are experiencing issues with the DTV application where their passport scans are not being accepted. The message indicates that the system cannot read the biographic information from the machine-readable zone (MRZ) of the passport. Suggestions from other users include using a photo instead of a scanned image, trying an iPhone's notes app for scanning, and ensuring the MRZ is clearly visible. A past experience highlights that photos can sometimes work better than scans for this process.
DTV VISA RESOURCES / SERVICES
- Take the basic DTV Qualification Test to see if you're eligible for the Destination Thailand Visa (DTV).
- For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
- Explore recent discussions by using the DTV Visa tag in the search box at the top of the page.
- Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
