Hi everyone,

Has anyone run into this issue with the Thai eVisa site? I’m applying through the Royal Thai Consulate in Los Angeles, and my application is stuck on Pending Payment. Every time I click the payment icon, I get the popup shown in the attached screenshot.

Here’s what I’ve already tried:

• Multiple browsers (Chrome, Edge, Safari)

• Incognito/private mode

• Laptop + phone

• Wi-Fi + mobile data

• VPN turned off completely

• Cleared cache/cookies

• Checked with my bank — nothing is being charged (so it’s not even reaching the payment processor)

It’s the same error every single time. This isn’t a card decline because it’s failing before it even attempts the transaction.

Has anyone experienced this before? And if so, how did you get it resolved?

Thank you in advance! 🙏🏽