Went to check in at Heathrow with Qatar Airways on Tuesday and was told my DTV is not correct due to the Nationality: GBR then underneath : United Kingdom and British overseas territories. My Passport says GBR then United Kingdom and Northern Ireland. They said it should say that instead.

This is my 1st entry on my DTV. I told them the visa is correct, but they refused me to board flight unless I booked another flight or exit within 60 days. I told them it’s correct and I may not fly if they enter me with 60 days on the system.

The supervisor came and told me he will contact immigration in BKK airport to clarify but he usually doesn’t do that. He said in the meanwhile book an exit route within 60 days because he believed it was incorrect. I asked him has he had this case before and he said yes.

So I booked an exit within 60 days. He then came back to me and said it’s ok his staff don’t deal with this much and checked me in. Not even an apology. To say I was stressed and annoyed was an understatement.

Let alone the cost. Let’s hope they have learnt and won’t stress another passenger out and cost them a lot of money for nothing. When I arrived at suvarnabhumi I had all my paperwork and was stamped in very quickly no questions.

Anyone else had this issue? Thanks for any info