thailand consumer protection

Showing 2 questions

This page displays all the results for the Thailand consumer protection tag, sorted by the most recent activity. There are a total of 2 questions that have been tagged with Thailand consumer protection. Explore the questions to find discussions and information relevant to this topic.
Dec 4, 2022
2 years ago
Linz ************
ORIGINAL POSTER
If I was to order something off say Amazon in the Uk for the Uk market and delivered to the Uk, the items I order have to be of a certain quality/ tested to certain standards etc all protected in law with heavy penalties for breaches of say the Sale Of Goods Act etc

Does the same apply under a Thai law when/ if living in Thailand, if you order goods online from say Lazada for example, does the law offer any protection to the purchaser (especially if said purchaser is an Expat)

Thanks in advance

“Example being, a while back, I ordered some LED light bulbs from AliExpress, something I’ve been doing for 15+ years, the arrived to the UK, live wires at mains voltage easily touchable when handelling the bulbs, a death trap for anyone silly enough (or naive enough) to use them and looking at the reviews, thousands had. My due diligence tests immediately highlighted the dangers, messaged the supplier with said dangers and a full refund was immediately given with no expectations for me to return the items, sadly the items are still on sale”
Apr 24, 2022
3 years ago
Hey Fam: I placed an order on FB Marketplace to have a big ticket item commissioned for my kitchen. The carpenter who’s Thai is in a different province from me which is more than 2hrs away. I paid a deposit and the work was done but completely wrong!! It’s 5 alarm style and no where in the ballpark on build, colors, or materials. It’s like Mr. Magoo did the work.

My Question is... short of driving there to involve the police (because Thai police and legal system is nothing like America’s), what recourse do I have if any to recover my money? We’ve given this guy 90 days to make things right and not a single payment or installment has been made. Is it a typical situation in 🇹🇭 of screwed as usual or is there something that can be done?... [Please I don’t need comments from the peanut gallery, I just need to know if I have recourse or if I’m royally screwed— Thanks 🙏
Previous page
Page 1 of 1
Next page