What should I do if my DTV visa application was cancelled due to incorrect passport information?

@Joel ******

darn you're good with math

@Wannikea ********

Caught yourself sounding slow so you had to go to a perosnal attack haha.

@Adrien ********

what did you write in the field "Place of issue" In your e-Visa form and what is written under the section autorité/Authority in your passport ?

@Lee **********

I think the OP used the French version of the Thai e-visa website...😉

@Dnatjugweme ***********

good point. Maybe they have some translation errors. I will use the english site

Anonymous participant 307 - Nope. This has been written about many times on this page. It has caused cancellations.

@John ******

. This has always been the correct procedure across all application forms I’ve ever submitted in Thailand and abroad. Never caused me one issue, so I find what those people are saying very difficult to believe. There must be something else at play here.

Anonymous participant 307 - What visa applications have you submitted for Thailand and what embassy? Only reporting what we have seen happen many times here. Really doesn’t matter what other countries do though. Your passport says “authority” and the question Thailand is asking is place of issue.

John Macom Authority means "issuing authority". Not all countries separate the one from the other. My German passport says the "issuing authority" is the German embassy in Bangkok. This is what I wrote on my application and it was approved. I wouldn't write something that's not on the info page of your passport. A German passport does not have the "issuing country" field the way that a Canadian passport does.

@John ******

What would you write using the Canadian passport example above? Would you write Canada as the place of issue or would you simply copy "Gatineau" from the authority section?

@Tim **********

as per my experience you only need to write the country name of the passport and not the city por anything...i never had any issue

@Tim **********

Canada, based on the number of rejections posted stating place of issue does not match nationality.