What should I do if my visa application was canceled due to a discrepancy between my nationality and my passport's issuing country?

Oct 17, 2024
2 months ago
Arya *****
ORIGINAL POSTER
I just received an email stating that my visa has been canceled because my passport’s issuing country and my nationality are different. I am Chinese, and when my passport was about to expire, I replaced it in Chiang Mai. There’s no rule saying this makes me ineligible to apply. Can anyone tell me what I should do now? Please (Feeling very upset)

Supplement: Application submitted in Hanoi, Vietnam
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TLDR : Answer Summary
A user faced visa cancellation due to a mismatch between their nationality (Chinese) and their passport's issuing country after obtaining it in Thailand. The community provided insights into filling the visa application correctly, with emphasis on ensuring consistency between nationality and issuing country, and shared personal experiences with similar issues. Suggestions included reapplying with the correct information and awaiting guidance from the embassy.
Kevin ********
@Arya ****
had you been granted the visa already? Or was it simply rejected?

There is a difference.

Also where did you apply? And did you apply in person or while in Thailand?
Arya *****
ORIGINAL POSTER
I’ve followed everyone’s advice and resubmitted my application, but I haven’t paid yet. I emailed the embassy to double-check things, and I’m waiting for their reply before making the payment.

Feels like I’m betting 10,000 THB on this, so thank you to everyone who gave me advice and support. Wish me luck!🥰

I’ll keep post to help anyone going through the same issue.
Tolga *******
It is clear they made a mistake - would write them to explain China 🇨🇳 is the issuer and it is valid
Michael ********
When you replaced your passport in chiang mai, did you go to the Thai passport office and get a Thai passport or to the Chinese embassy/consulate? My guess is the latter, so your issuing country for your passport is China.

I’m seeing some other comments saying similar things. The nationality of the embassy or consulate you go to is effectively your country, even if it’s staffed with Thai people. The American consulate is a part of the American government, and same for the other consulates- even if your country’s consulate is a tiny office room.

My guess is that there are some situations where you can have a passport from a different country to your nationality. For example, maybe in some places permanent residents can get issued a passport for that country without yet being a citizen. Or in the case of stateless persons where a country issues them a passport but again they are not a citizen of the issuing country.

For the vast majority of people I think, unless in Africa or Asia they do it totally different, but from what I know, your nationality and issuing country are likely the same.

Put simply: what’s the country name of the office you got your passport? Or, when you look at your passport, what country does it say? It’s probably not a common scenario where people are issued a passport they’re not the citizen of.

Also, I just looked it up. At least for the United States there is a special case where non—American citizens can get a United stated passport. In that case their nationality would be X, and the issuing country the United States.
Ruel *******
Reading this, I have now decided to apply in Taiwan, before they switch to e-visa in November, rather than Vietnam. I read in some posts that they will only accept payment if your visa is approved.
Arya *****
ORIGINAL POSTER
@Ruel ******
If going to Taiwan is okay for you.I suggest you go to Taiwan. There will be no charge if you fail the on-site inspection and there are many delicious foods in Taiwan.
Romain ****
 in some rare cases, a country can issue a passport for another national. For instance, my friend from Syria has a French passport saying nationality Syrian. 
Rex ******
@Romain ***
right, represent country, same like u get rejected by 2 countries, u will deported to the 3rd which is close relationship to ur mother country
Romain ****
Issuing country is China but location Chiang Mai. Chinese embassy in Thailand is still a Chinese authority. 
Alex ******
How about your payment? Is it already deducted?
Henrik *****
Almost every Thai Embassy website, emphasize strongly that all passport details have to be absolutely correct, or the application will be rejected, and the fee is non-refundable.
Arya *****
ORIGINAL POSTER
@Alex *****
Yes. payment is required to submit your application
Alex ******
@Arya ****
if you resubmit, do you need to pay again?
Arya *****
ORIGINAL POSTER
@Alex *****
i think so🥹 no refunds for rejected applications
Alex ******
@Arya ****
oh ! That’s too bad . Evisa is so sensitive
Eduardo *********
Uau , sorry to hear that. They should be more fllexiible correcting minor mistakes like this.
Henrik *****
That is not a minor mistake, it is a big issue, and almost every Thai Embassy website, emphasize strongly that all passport details have to be absolutely correct, or the application will be rejected, and the fee is non-refundable.
Arya *****
ORIGINAL POSTER
Yes, I now realize it was my fault and will resubmit the application tomorrow. I pay for my mistake and learn 😂
Andrey **********
I also applied in Hanoi. Had my (Ukranian) passport issued in Thailand. No problem with obtaining visa. However I put Ukraine in the application.
Ko *****************
There is nothing wrong as issuing country is Thailand.
Michael ********
@Ko ****************
If when she looks at her passport it says “china” or wherever, it’s extremely likely issued by china. She probably went to the Chinese consulate, which means china issued her passport, not Thailand.
Arya *****
ORIGINAL POSTER
@Michael *******
Yes, I got it from the Chinese Consulate, I should fill in the China
Elías ********
@Ko ****************
it's not. Embassies and consulates are officially and legally part of the other country, so as it was issued by a Chinsese consulate/embassy, it was definitely issued in "Chinese land", so China. (It works the same for all consulates and embassies of all countries around the world).
Sab *****
Same issue. I'm German but my passport was issued in Jakarta (i got the passport from the German consulate in Bali). Im not sure what to put on the form... Germany?
Michael ********
@Sab ****
If you got your passport from the German consulate then the issuing country is Germany. Not Indonesia. That’s why it didn’t work
Sab *****
@Michael *******
thx for clarifying. I'll make sure to put Germany then.
Elías ********
@Sab ****
I can't guarantee it'd work but I'd write Issue city: Jakarta Issuing country: Germany. In my case I did like that and it worked.
John **********
I suspect you should have put the text from "Authority" for the place of issue but that's just a guess
Elías ********
I thought Chinese people was allowed to apply only in China? Still, I don't know exactly what happened, but as there are no refunds, the sole resource is to apply again.

Maybe in the issuing country you didn't choose China?

My passport is from Costa Rica, but I live in Korea.

My passport was issued here, it says: issued at Seoul.

But on issuing country I chose Costa Rica, not Korea, otherwise a mismatch would have occurred.
Ko *****************
Do you mean your Nationality is Chinese and your passport issuing country is Thailand. Is it correct?
Jonas *************
The passports were most likely made in the origin country, so that's what to write. I'm not sure why they have city, it's similar confusion for Sweden bangkok. Lol
Elías ********
@Jonas ************
it's tricky yeah. When I filled my application (already DTV granted) I wrote issuing city Seoul, issuing country Costa Rica.
Matthew *************
@Ko ****************
the 𝒊𝒔𝒔𝒖𝒊𝒏𝒈 country is China, it was 𝒊𝒔𝒔𝒖𝒆𝒅 in Thailand.
Arya *****
ORIGINAL POSTER
I filled in the passport
Michael ********
@Arya ****
it says the authority is the consulate general of P.R. China in chiang mai. So the issuing country is china because the Chinese consulate is a part of the Chinese government and not the Thai government.

Your passport was issued in Thailand, but by china.

Try re-applying for DTV with this change.
John *******
@Arya ****
- It is still issued by China. The embassy is technically considered sovereign land of the country it represents, in this case, China.
Arya *****
ORIGINAL POSTER
@Ko ****************
yes!! correct
Zerh *******
@Arya ****
issuing country is China; your passport has been issued by embassy of China in Thailand not by Thailand
Paul ********
@Arya ****
not correct. Your ISSUING country is China (not matter where you are living )
Elías ********
@Arya ****
It can't be. If you're Chinese, your passport issuing country is always China. Issued AT Thailand but issued BY China. If you chose Thailand on issuing country, of course they'll reject it 😭
**
@Elías *******
No mine was also issueed in Bangkok. Since my passport was expired and i couldn't able to return home country. I extended it in my related embassy in Bangkok. In this case i am also likely to cancel cause of this reason.
Jonas *************
@**
I've been told that the using country is always your home country.

Basically ignore the city...
Elías ********
@Jonas ************
me too, and although the subject itself is a matter of debate, it seems that at list for visa applications at Thai embassies, they always also consider the issuing country as the country of the citizenship.
Arya *****
ORIGINAL POSTER
I hope you are correct so that I can submit the application again instead of returning to my country to change my passport.
Rex ******
@Arya ****
你填错了 大使馆=国家领土, 不管在哪里拿的 都要写中国的