What should I do if my Thai visa application is stuck and I can't contact the provider?

I have no idea but I think it’s scam . My friend is now in Jakarta apply online as well and it took him 5 business day to get approved , tomorrow he will fly back to Phuket .

If you wish to re - apply , you can do it but will pay again for visa fee here is the link he got approved.

He used this link

@Ben ******

Ben Malol I experienced almost the same issue and the decline email address is the same as the one you received

@Andi **********

Andi Traveller any comments other than what we already discussed?

The main issue is that Information inputted by the system at Passport Bio Data page upload MUST BE CHECKED AND CORRECTED by the person applying as the system sometimes reads the biodata page incorrectly. The website is very clear that no refunds will be given.

I belive some USA passport holders are experiencing this as the date must be the globally accepted format of dd/mm/year or the system rejects it

My issue was an expiry of 2033 and the system read it as 1933 and despite believing I edited and corrected it, I must not have hit the save button

Result was I reapplied, did it better, improved all my documents, provided polite cover letter with my Financials greeting in Thai, triple and quadruple checked all details and it was approved after 10 days

This is a scam. That’s not the correct email address. If you have the document confirming your acceptance then it’s still valid

you applied on a scam website

They ask on the application where you passport was issued. They are now saying that what you wrote differs than what is stated on the passport. Did you by chance receive a new passport while abroad and listed the country you were in as where you passport was issued? If so, that would be incorrect, as you would have wanted to say USA.

@James *******

I think he said Indonesia online.

Did you provide evidence you were physically in Indonesia? Me and many others have successfully obtained DTV from Indonesia

I have never seen anything like this. I am in Thailand, and I don't often encounter things like this. I believe you may have been misled by a non-official website.

The same thing happened to me in Hanoi and they said i had entered my passport country as “Vietnam” even though I think I checked everything.

I re applied (and paid the fee again) and then was approved.

Usually you will pay it in Consulate directly only documents are needed

You aren't providing any details of where you applied from. Did you triple check the passport data from the scan of your passport before saving and submitting? Errors in the OCR are common.

Probably in a different country to what you claimed?

I hope you didn't use the back to front date format which Americans use?

Me too. Even i check before payment so many time 🤣. No way. Lost 500$

Where were you when you submitted your DTV Visa Application ?

Did you apply to the Thai embassy in USA?

Which consulate did you apply?