im not trying to argue or get advice here and i said I had reoccurring issues with Bangkok Bank so my decision was to switch banks which I was merely trying to help OP with by suggesting to not necessarily switch banks expecting it to be the perfect answer. Also my Bangkok Bank was open without a visa many years ago, kasikorn was an easy option to open against my TE visa hence it made sense. Have a nice day and weekend ahead.
i know, but I personally had reoccurring issues with them, which led me to switching to kasikorn, which has now made me do facial rec and update sim card details in April and again this week, this is more my point, thay switching banks doesn't guarantee smooth sailing going forward.
Had same issue along with app being frozen. Finally got it sorted but its happened before with Bangkok Bank in 2023 and never recovered was problem after problem hence swapped to kasikorn now same issues here. No idea if it will happen again or if swapping banks again will have any long term benefits. Very irritating.
well I just spent an hour at kasikorn to update my phone number (2nd time since April, with same number) to then be told they need 7 days to confirm and approve the change before I can access my k-plus banking app. So im still locked out.
Same issues, April went through the motions to align sim card (AIS) to bank account (kasikorn) all was good, 30th June bang blocked out again and now going through the motions yet again to recover.
Tempted with starting fresh with a new bank account with SCB.
yeah I only use mine for every day use, dont hold any significant funds in there usually enough for a couple weeks or so at a time, this whole fiasco is just an inconvenience
im on elite visa and was opened through proper channels with elite representatives in 2021, so I dont think thats the reason. Im heading to the branch today although being a holiday they may not be open.
i did this is April with AIS & Kasikorn, now 2 months later my accounts been frozen anyway. My advice, dont hold all your money in the Thai account as you never know when they will try some bullshit like this.