They do not care, happened to me (I entered it right, they juxtaposed the dates) I re submitted and got it in two days. You will not receive a refund or even reach anyone - my ex wife is an immigration attorney in Bangkok, it just is not going to happen.

This is terrific information! Thank you!

Finished and done. Easy as pie after the initial rejection,

@James ******

See my updated post. I redid it all and it came in about 10 business days. Not sure the initial problem other than the website is a bit goofy with the OCR of passports.

Exact wording - Your visa application has been rejected. Wrong personal information (Name does not match the one in the passport)

Did you re apply and how did that go? Same issue for me.

Another update - I got asked for employment certfiicate, provided it - got a rejection for "name does not match passport" this is compleetely false. Any idea what to do now?

UPDATE - only two days and I got a request for more documents. 1. Banks statement needs to be a PDF not a screenshot (NO IDEA HERE) I sent a PDF of a bank statement. Not sure what to do, I just sent one of my other bank accounts that looks older and crappier (credit union) capital one has very pretty statements - maybe that is the issue? #2 proof you are CEO of the company. I sent a picture of my business card, has the website where I am listed and so is my picture. I guess the next move by me if this is not accepted would be to send our operating agreement? I have found business cards work really well for this in Asia. Let's see! I will keep updating.

@Yigit *********

There is an embassy in Ankara and a consulate in Istanbul. The process is now online for Istanbul as of the 8th.

Process was simple online, shows as "documents pending" as of today