Try to use a copy of an hotel TM30 report in most immigration offices in Thailand for lets say a 1 year extension or even a 90 days report in any Chonburi immigration office, I think there are three of them. As a tourist going for a 30 days extension the hotel TM30 copy will work. If you're staying in Thailand long term,why would you even use the copy from an hotel? My TM30-receipt has been stapled inside my passports for years. Now I take copies of copies of it, to keep it in one piece.
I have also registered for the facial recognition crap and used it. It still says exacty same thing in the K+ app if clicking on changing transaction limits. I tried just out of curiosity, but it says I can't do it. I need to go the KBank website and check out how to do it.It's not possible to take a screenshot, otherwise I've done so and showed you.
How is it possible you need to ask this after being married 25 years? You have no friends staying long term in Thailand or no smartphone or computer where you can check out your options?