All becomes clearer
They were trying to fly out, Immigration referred them to Thai Police near immigration, fined for overstay! Understand if they were on a 12 month visa but they’re on an OX 5 year visa! No overstay at all! There was a notation on their visa about health insurance with a date of
*****
/25, maybe this is where the confusion came in? Either way, they shouldn’t have been fined!