Anonymous participant that’s sounds correct to me. Before you reapply, I’d recommend you contact the embassy directly. You forward them screen shots of the application, and ask if the information you have entered is correct, or not.
Or even better, go directly to the embassy before submitting the application. Show them the information you’ve entered and ask if everything is correct.
Anonymous participant what did you enter under ‘Place of issue’ on the online application under passport details. Incorrect details under this section is a common reason why people have their application cancelled