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Why was I asked for the 'original' scan of my passport after submitting a compressed black and white version?

Sebastian ********

I was asked the same. I believe they don't allow scans done by phones. I think they want to see the large bezels around the passport when you scan it with a real scanner on A4 Format. That did it for me at least after I got the same message you got. Hope that helps ✌️

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