@Matty ***
I know the feeling,we used to use Paxum bank and they did something similar,leaving me stranded in a foreign country without my money for 6 months for no reason really.They demanded a change of adress as i had been here over 3 months then,which i did and then keep rejecting the utility bill they requested cause the date on it is in Buddhist calendar and not christian dates….Thai government works on Buddhist calendar only in that department…