Unanswered5 years ago
What should I do if my hotel confirmation for a Thailand visa is delayed and my flight is approaching?
Hi, seeking advice as I am too stressed - made booking & paid for flights, insurance and paid in cash via Money trading company to AQ hotel listed under the Thai Consular Line app.
Paid 3 Nov 1.40pm and cash money was in their bank within 2hours.
Emailed everything to hotel at 2pm with complete details of air ticket and insurance and hotel money payment slip.
Hotel listed 24hours for them to provide me with Confirmation booking for my onwards application to Thai Consular... had many tearful nightmare on the phone and emails with hotel as they insist that they need 5-7days to check my payment in their bank.
I even got the transcation slip from the Money Trading agency and emailed it over on 5 Nov. I requested some flexibility as I urgently need to travel to Thailand.
They are very polite but insist that I pay for the 2nd time via credit card and then they can provide me with my booking confirmation within a few hours.
It is already 7th and my flight is on 10 Nov..
Can please advise me - Thailand pass says need to apply 7 days prior to flight and I am on 3days away and no chance of getting hotel confirmation till 8 or 9 Nov..
I am so stressed out and really tired..
Paid 3 Nov 1.40pm and cash money was in their bank within 2hours.
Emailed everything to hotel at 2pm with complete details of air ticket and insurance and hotel money payment slip.
Hotel listed 24hours for them to provide me with Confirmation booking for my onwards application to Thai Consular... had many tearful nightmare on the phone and emails with hotel as they insist that they need 5-7days to check my payment in their bank.
I even got the transcation slip from the Money Trading agency and emailed it over on 5 Nov. I requested some flexibility as I urgently need to travel to Thailand.
They are very polite but insist that I pay for the 2nd time via credit card and then they can provide me with my booking confirmation within a few hours.
It is already 7th and my flight is on 10 Nov..
Can please advise me - Thailand pass says need to apply 7 days prior to flight and I am on 3days away and no chance of getting hotel confirmation till 8 or 9 Nov..
I am so stressed out and really tired..
Summary so far
The original poster expresses extreme stress due to delays in receiving a hotel confirmation for their visa application to travel to Thailand. After paying for the hotel via a money transfer service, the hotel requires 5-7 days to process the payment, which jeopardizes the OP's travel plans as their flight is imminent. Despite providing transaction slips, the hotel insists on repeated payment via credit card for confirmation. The commenter suggestions range from dealing directly with hotel management, contacting Thai authorities, changing flights, to using a travel agent, reflecting the frustrations and challenges many face when preparing to travel to Thailand.
41 repliesnewest first
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Bruce *****
I did warn on this group do not come as long as the SHA requirement is in place. Many called me a doom monger but it’s real
John-Paul ******
Call an thai agent. Many can do it all for you. Yes... at a cost... but done in one.
ลีน่าทอง ***********
OP@John-Paul *****
would U kindly please share a thai agent number.. if U have. Thank you.John-Paul ******
@ลีน่า ********************
message meลีน่าทอง ***********
OP@John-Paul *****
ok done Tq
David *************
I dealt with ChorCher using Line ID. Reserved room and had confirmation in half hour.
Nathan ******
@David ************
they took 5 days for me after a couple emails, and contacting through Messenger on their Facebook page.I suggest Line or just call the front desk if you are cutting it close.
Jo ****
Got letter of confirmation from hotel and an acknowledgement from embassy saying my application was under approval. I have a retirement Visa and all the boxes have been ticked so l can't understand why the pass is not being granted immediately. Very stressful situation.
Denise **********
Just a bit of unsolicited comment from me. I am reading so many posts about the difficulties involved in travelling to Thailand. I've been a few times in the past and looked forward to returning but deffinitely removing it from my list of travel plans. It's just not worth all the stress.
Denise **********
Sad, sad.
ลีน่าทอง ***********
OP@Denise *********
I hv d same sentiments.I am going because my partner is Thai and there are urgent matters pending.
Even told the hotel I had to travel urgetly.. they were polite BUT not professional in dealing with my case. Too bad.. 😪
John ********
I got my Thai pass yesterday ( Sunday) in 5 hours from email sent. If that helps good luck, make sure it’s gmail 👍
ลีน่าทอง ***********
OP@John *******
Thank U very much. I have changed the dates for flight to be safe and healthy 😀
Salvador *******************
I paid with a credit card, and I still have not received the confirmation from the hotel, 4 days have passed, but I received the confirmation from my bank ... a real nightmare, but my flight is on November 29 from Miami ..
Wannikea *********
@Salvador ******************
your flight is 3 weeks away
Ron *********
I just looked at my confirmation and it says nothing about the test and go package I bought on the receipt, I'm curious if that's gonna give me a problem. Only curious, not stressed, I won't allow the Thai government to stress me out.
Nathan ******
@Ron ********
it should include the rt-pcr test on the letter.
Johnny *******
Book with Agoda and receive confirmation right away.
Paul *******
Do you have to get a letter from the hotel? The automatic booking confirmation from their website isn’t enough?
ลีน่าทอง ***********
OP@Paul ******
yes I have an email letter from hotel which also states this is not a confirmed booking - not acceptable for Thai pass application.This hotel insist they need 7 days to check my cash payment which I did on 3 Nov
Ray ********
@Paul ******
yesJo ****
They are topical Thai's. They trust nobody..
Jo ****
I'm in the same boat mate. Paid on the 1st and still waiting.
Wannikea *********
Demand to speak with the hotel manager,your receipt means nothing really, convince the manager to look at the bank credits/deposits for the date and amount you paid for your booking. In 12 hrs from now it's 9am Monday morning in Thailand. Persist politely and firmly.
ลีน่าทอง ***********
OP@Wannikea ********
I requested insisted and cried because they never passed me to any manager..ลีน่าทอง ***********
OPI have changed my inbound flight this morning as my flight was supposed to be 10 Nov.
Yes TQ for the support email link..
Yes TQ for the support email link..
Wannikea *********
@ลีน่า ********************
write to *************************
and tell them the hotel is refusing to acknowledge or research your payment simple facts 5 lines.ลีน่าทอง ***********
OP@Wannikea ********
i am waiting for tomorrow - the 7 days terms as what hotel stated in their payment request. 
Chuck *******
Nothing is easy to come to thailand sorry to hear of your nightmare
Nathan ******
Day 3 of waiting for confirmation letter from ChorCher Hotel.
I sent a screenshot of my bank statement that the funds have been paid with no response to my emails.
I'll wait till Monday to start calling the front desk...very frustrating.
I sent a screenshot of my bank statement that the funds have been paid with no response to my emails.
I'll wait till Monday to start calling the front desk...very frustrating.
Nathan ******
Got my letter on day 5.
I sent emails and couldn't say whether that does any good.
I sent emails and couldn't say whether that does any good.
ลีน่าทอง ***********
OP@Nathan *****
I have been waiting 7 days now and yet no email on booking confirmations.. Yes very very stressful and frustrating
Ronald *********
@Nathan *****
That should read Chor Cher.Nathan ******
@Ronald ********
I paid with a debit card. And the funds have been deducted from my account.
I can only imagine that it's late due to being the weekend.
Chor Cher has been an ASQ for a year now so I have some trust that they will respond, hopefully sooner than later as my flight is in 10 days.
Thanks for the reassurance.
Ronald *********
@Nathan *****
I did send a second email explaining I had changed to credit card, and could they reply with confirmation.Which they did next day.
Ronald *********
@Nathan *****
I opted to bank transfer money to Cho Cher bank, my UK bank advised me it was safer and cheaper to pay by credit card.I took their advice, and received a confirmation with paid stamped the next day.
Bank transfers can take up to four days.
Tony *********
Why didnt you just pay with credit card in the first place would of saved you some trouble.
I think you might have to change your flight .
I think you might have to change your flight .
ลีน่าทอง ***********
OP@Tony ********
Hotel insist for their 7days to give Confimation because I am an international traveller even thou my money is in their bank.... made the biggest mistake of my life.. so sad
Kevin *************
@ลีน่า ********************
im the same hotel say they havnt received my payment yet but money came out of my account on 4 novemberลีน่าทอง ***********
OP@Kevin ************
I have no choice and now I changed my flight.ลีน่าทอง ***********
OP@Tony ********
I have only debit card and I often sent money via the trading agency as they are fast and reliable. Hotel does not accept debit card hence..Yes I will change my flight..
Not sure if I can change the insurance without incuring any extra cost..
TQ for yr advice Tony.
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