What should I do if I paid for a SHA+ hotel reservation in Thailand but haven't received confirmation?

A user reports having paid 3,000 Baht for a SHA+ hotel reservation in Thailand but is struggling to get a confirmation or booking number. Community members suggest several avenues for resolution, highlighting the common issue of unresponsive email communication in Southeast Asia. Recommendations include calling the hotel directly, using messaging apps like LINE for quicker responses, and providing a sample email for confirmation. Some users share their positive experiences with the same hotel, assuring the original poster that they may eventually receive their confirmation.