Is it normal for hotels in Thailand to only offer one PCR test and one airport transfer for two guests?

Mar 6, 2022
3 years ago
Sarah *********
ORIGINAL POSTER
Hi can someone please help me.

I’m currently swimming in it, currently got flights and sha+ accommodation booked once arriving in Bangkok.

However after booking myself and my partner have noticed it only states one airport transfer and one pcr is Included and after looking at all the available hotels there is no option to have one room with 2 rt pcrs? Is this correct? Surley we don’t have to book 2 separate rooms seems like a bit of a scam 😩
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TLDR : Answer Summary
The user expresses concern over booking a SHA+ hotel in Bangkok for two people, as the confirmation only includes one airport transfer and one PCR test, leading to the belief that they might have to book two separate rooms. Commenters suggest that having both names on the booking is necessary to avoid such issues and recommend contacting the hotel directly for clarification. They also advise checking if the booking can be canceled for better options.
Pauline *******
I just noticed you have free cancellation, maybe better to cancel booking and deal directly with hotel. I emailed and messaged a few hotels and picked the one who responded quickly and efficiently and took it from there
Pauline *******
You need both names on booking confirmation as it is required when filling out separate Thailand Pass for each person. Check with booking agency if it was for 2people.
Yvonne *********
Did you book directly with the hotel.

You have to put both names of the you and your partner on the booking request otherwise you will be charged for two separate rooms.

We were told to do this from a friend who arrived a month ago
Bradley *********
Agoda will ask for ‘lead guest’ and ‘additional guest’ names. Within 5 minutes of Agoda confirmation email, the guests in this booking had an email from the hotel requesting flight info and copy of passports to start preparation for Thaipass.
Sarah *********
ORIGINAL POSTER
@Yvonne ********
thanks for your help. We booked on the website “agoda” and there is no option to add another name to the booking
Kevin ***********
Did you think about asking the hotel at all?
Braulio *********
@Kevin **********
He didn't because its a scam.....shucks
Sarah *********
ORIGINAL POSTER
@Kevin **********
yes, called multiple times cannot speak English and not responding to emails
Sarah *********
ORIGINAL POSTER
Agoda 😊
Kevin ***********
@Sarah ********
Contact them and explain the predicament. They can contact the hotel and speak to them in Thai.
Kevin ***********
@Sarah ********
Did you book through Agoda or Booking<dot>com?
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